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Notice to Customers:

Your Right to Go Full-Throttle

2/14/2006

In light of the recent flurry of news reports highlighting the business practices of some other rent-by-mail services, we at Rent-A-Dildo feel it is necessary to respond preemptively to customer concerns over policies such as “throttling,” which treat customers differently based on their rental habits. We recognize that each of our users is an individual, with their own unique sexual tastes and desires, and under no circumstances will we engage in practices that penalize users for that sexual expression.

Like other rent-by-mail enterprises, Rent-A-Dildo charges a flat subscription fee, which allow customers to rent one, two, or three sex toys at a time. However, we will not favor infrequent rental customers by giving them priority for high-demand or new release sex toys. We will also not penalize our high volume users by delaying their toy rental shipments in order to control the total number of rentals per month they receive. You can expect the same excellent customer service and prompt shipping no matter how many dildos and vibrators you rent and return per month.

The only preferential treatment we extend is to members who sign up for our $49.99-per-month premium  Golden Dildo Plan; these members get priority to receive new, unused sex toys when available.

Of course, we hope that our customers will be happy with their rentals – so happy that they will want to keep them and use them for more than just a day or two. For that reason, we stock the highest quality sex toys. We also make efforts to maintain an adequate inventory so we have plenty of stock on hand and don’t have to control distribution through “fairness algorithms”. We recognize that different users have different needs, and we don’t want to penalize a Rent-A-Dildo member for simply having a robust libido or enjoying a wide variety of marital aids. To us, a frequent Rent-A-Dildo user is a satisfied Rent-A-Dildo user.

We depend on customer loyalty and goodwill, and we are not willing to jeopardize that for slightly greater profits. Although Rent-A-Dildo is currently the only rent-by-mail business serving the sex-toy niche, we are not going to exploit our unique market position to squeeze a few more cents out of a percentage of our users – the very users, in fact, who are the most enthusiastic about our services. Rent-A-Dildo wants your sex life to go full-throttle. That’s why you have our promise that we will never hold back on our sex-toy shipments to you.

Also in the news:

9/27/05 - Rent-A-Dildo Discontinues Anal Sex Toy Rentals

 

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